SHIPPING & RETURNS

SHIPPING DURING COVID-19 PANDEMIC

Please allow 2-3 business days to process orders before shipment. All items are shipped via USPS and due to COVID-19 they are experiencing a delay in delivery times. Please expect about 4-6 business days before your delivery. Once your order is processed and ready for shipment, your tracking information will come to your email. Please check your spam folder if you don’t see it inside your inbox. Orders placed Friday-Sunday or on holidays will be processed the next business day then shipped. Excludes WIGS. 

SHIPPING

Please allow 1-2 business days to process orders before shipment. All items are shipped via USPS and takes about 3-5 business days for delivery. Once your order is processed and ready for shipment, your tracking information will come to your email. Please check your spam folder if you don’t see it inside your inbox. Orders placed Friday-Sunday or on holidays will be processed the next business day then shipped. Excludes WIGS. 

 

RETURN POLICY

TheKChanelKollection does not offer refunds or exchanges due to sanitation reasons. ALL ORDERS ARE FINAL. Cancellations will not be processed after your order is placed. If there are any issues with your order, please contact me via email.

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PHONE | 804.967.4198

EMAIL | INFO.THEKCHANELKOLLECTION@GMAIL.COM

HOURS | MONDAY - FRIDAY 9AM-8PM | SATURDAY 5PM-8PM SUNDAY CLOSED